Support requirements
Discuss helpdesk needs, hardware support and the systems your team relies on.
Managed IT & cloud
Keep your people focused on their work. Talk to Smatrace about ongoing IT support and cloud resources, with a service scope built around your environment, priorities and responsibilities.
Discuss managed it & cloudDiscuss helpdesk needs, hardware support and the systems your team relies on.
Identify requirements for application management, updates, patching and configuration.
Explore scalable computing, email and storage requirements for your organisation.
Consider backup, disaster recovery, security and monitoring needs as part of the agreed service scope.
A good place to start
Let’s define a support model that fits. Platform coverage, monitoring, support hours, recovery objectives and service levels are agreed for each engagement.
Start a conversationWe’ll use your requirements to guide the conversation.
See the bigger picture